Showing posts with label Skype. Show all posts
Showing posts with label Skype. Show all posts

Friday, November 09, 2012

PROFILE: MEG WHITMAN/JOHN DONAHOE

Donahoe has his own ideas to take Whitman’s legacy to the next level

John’s has a more customer focussed agenda, which includes upgradation of the site, revision of fee structure (he wants to lower the fees paid by people to list items & raise commission that eBay would earn on successful sales), and increasing search exposure for sellers with best buyer-satisfaction ratings. John prophetically commented, “Sellers that describe items accurately, ship on time & ship at a fair price will enjoy preferential pricing & discounts... this will significantly improve the buyer’s experience overall.”

Even the much praised Whitman has had her share of gut hits, notable being her open gamble to acquire Internet telephone service Skype last year for $2.6 billion. Skype did not generate expected revenues; worse, as its value fell, eBay had to write down a killing $1.4 billion. In fact, despite eBay seeing profits rise radically from 2004 to 2006 ($7.84 to $11.26 billion), Morgan Stanley quoted to B&E that the Skype acquisition was one of the chief reasons for a tremendous fall in eBay’s 2007 profits of $3.48 billion. Even Skype’s user and operating metrics decelerated across the board for the fifth consecutive quarter on December 31, 2007. Still, as Whitman announced her exit, eBay’s share value dropped almost instantly, dropping 6.1% to $27.18 before closing on January 25, 2008 at a 52-week low of $26.83, though Whitman did say of the new CEO Donahoe, “I’m extremely confident in John’s skills and the abilities of his veteran management team.”

They say it’s tough to become number one, but tougher to stay there! While Whitman has already showcased her cutting edge competitive skills to bring eBay to numero uno position in e-commerce, one wonders how much ‘tougher’ will John allow it to get to keep hold of that position! We don’t think it’ll take a decade for us to know that, eh!


Source : IIPM Editorial, 2012.

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IIPM : The B-School with a Human Face

Tuesday, August 28, 2012

What’s up?

How many of us give a real answer to this question when asked across a computer screen?

Author William Dalrymple’s City of Djinns renders a vivid picture of the several rebirths of Delhi. In fact, the roots to present-day Delhi’s class and cultural setting, as per the author’s research and contemplation, lies in the 1947 partition. It may lead one to brood over why those abandoned yet strong roots, still redolent of affection, couldn’t influence most of these migrators to come back, even for a visit? Perhaps, digital divide between the times then and the times now is the answer to this regrettable disconnect. Though the presence of media and the Internet would have helped in knowing the real situation on the ground beyond the spin doctors’ versions, the presence of a social networking site with its ability to trace old pals (and foes) could facilitate reconciliation and healing for many on the personal front. Yet, despite the hope of connectedness that a social networking site such as a Facebook or a Skype and their likes build for separated hearts, there are researches across the world that are showing the contradictory impact of technology. Results show that people lack real friends and feel isolated owing to excessive dependance on the computer for communication purposes. In a recent study by the Duke University on Americans, the social disconnect in terms of sharing personal important issues was found to be widening. ‘From 1985 to 2004, the percentage of people who said there was no one with whom they discussed important matters tripled to 25%; the same study found that overall, Americans had one-third fewer friends and confidants than they did two decades ago.’ Another research by the Michigan University suggests that college students today are less empathetic than those of the previous generations.

Read more......

Source : IIPM Editorial, 2012.

An Initiative of IIPMMalay Chaudhuri
and Arindam Chaudhuri (Renowned Management Guru and Economist).

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